— Preparation.
All products listed as in stock are prepared within 24 hours from order confirmation (excluding weekends and public holidays).
Our packages are prepared by our own team with care to ensure the protection of your products.
— Delivery.
The delivery time starts from the shipment of your package, and we indicate the average times observed by our carriers. You can check our delivery methods and rates directly here.
For Chronopost express delivery: orders placed before 2 p.m. from Monday to Friday are shipped the same day to be delivered the next day before 1 p.m. Weekend and public holiday orders are shipped the next business day and delivered the following day before 1 p.m.
— Customer service.
If needed, we provide you with a help center as well as a contact form and even an online chat to ensure a quick and personalized response.
