Personal data

Find here the information about the processing of your personal data.

The User is informed that the personal data marked as mandatory on the forms and collected as part of the service described in the Terms and Conditions are necessary for the use of the Site. Among the personal data of the User that the Operator collects from them may be included:

  • Their first and last names
  • Their email address
  • Their postal address
  • Their phone number
  • Their IP address (virtual address of their computer)
  • Their password

Aeternum commits to ensuring the protection of the Client's personal data and all personal data obtained as part of the use of the Site's services.

In this respect, each Client is solely responsible for maintaining the confidentiality of their username and password, and is solely responsible for all access to their Client Account, whether authorized or not.

Aeternum cannot be held responsible for any harmful action or fact carried out via the Client's personal space by a third party who would have accessed their credentials and password due to a fault or negligence attributable to the Client. The Client agrees to inform Aeternum immediately as soon as they become aware of or suspect unauthorized use or unauthorized access to their personal space.

All personal data collected by Aeternum is collected directly from the Client and processed by Aeternum to enable the implementation and management of the Site's services. This data may also be used to develop statistics to improve the Site's services. This data may be transmitted to Aeternum's partners and suppliers involved in the delivery, billing, and management process for order processing as well as for marketing management and customer relations purposes.

For any questions, contact us

At your service

We usually respond the same day or within 24 hours (excluding weekends and holidays). All information remains strictly confidential and is not shared.

Be sure to check our FAQ, your answer might be there!

Note

We can of course answer any questions related to a product purchased on Aeternum, but we cannot commit to products bought elsewhere. Also, we do not offer services (clairvoyance, mediumship, etc.).