Contact Us

— By phone & WhatsApp.

Our phone line is open Monday to Friday from 11 a.m. to 5 p.m.: +33 9 79 10 29 48

You can also contact us on WhatsApp using the same number.

— At your service.

We usually respond the same day or within 24 hours (excluding weekends and holidays). All information remains strictly confidential and is not shared.

Be sure to check our FAQ, your answer might be there!

— Note.

We can of course answer any questions related to a product purchased on Aeternum, but we cannot commit to products bought elsewhere. Also, we do not offer services (clairvoyance, mediumship, etc.).

Aeternum is above all a small passionate French team that selects, packs, and ships more than 2,500 items dedicated to spiritual paths from around the world. Far from clichés, we value traditional practices and source our products as close as possible to local communities for ritualized, charged, and authentic products. We ship everywhere in France, Belgium, Switzerland, Luxembourg, Monaco, Réunion, French Guiana, Guadeloupe, Martinique, Mayotte, Saint Barthélemy, Saint Martin, New Caledonia, Italy, Spain, Portugal, Germany, and the Netherlands within 24 to 48 hours, and we remain available to answer your questions, whether it’s about preparing an altar, purifying a space, or simply finding the right product. Our commitment is simple: to offer sincere objects full of meaning and to support you kindly on your own path. Out of curiosity or conviction, come discover our esoteric bookstore, our incense, our ritual candles, our crystals, or our magical apothecary!

OUR OTHER SITES:

Aeternum is available in: Spain - Italy - Portugal - Belgium - Switzerland - Luxembourg - Netherlands - Germany.