Discreet packages
Find here all the information related to the preparation and shipping of orders.
What do you mean by "discreet package"?
A discreet package means that your order will be delivered in neutral packaging, without logos or revealing details about the contents of the package.
Why do you ship in discreet packages?
We understand that spirituality is a personal, even intimate matter. We therefore ensure you a private and peaceful shopping experience.
Is there an extra cost for discreet packages?
No, all our packages are automatically sent discreetly, at no extra cost.
What will my discreet package look like?
Your order will be packed in a neutral box, without logos, and the sender's name will also be neutral, without mentioning our brand name or the contents.
Find more information on our FAQ page here.
For any questions, contact us.
We usually respond the same day or within 24 hours (excluding weekends and holidays). All information remains strictly confidential and is not shared.
Be sure to check our FAQ, your answer might be there!
We can of course answer any questions related to a product purchased on Aeternum, but we cannot commit to products bought elsewhere. Also, we do not offer services (clairvoyance, mediumship, etc.).
