PayPal

Can I pay in 4 installments with PayPal?

PayPal may offer payment in 4 installments, but this option depends solely on PayPal. We have no control over its activation, conditions, or refusal. If the option does not appear during payment, it means PayPal does not offer it for this transaction or for your account.

What is the maximum amount payable with PayPal?

The maximum amount accepted for payment via PayPal is €250.00 per order. Beyond this limit, you can pay by credit card or Klarna.

What should I do if there is a problem with a PayPal order?

Before opening any dispute or PayPal investigation, it is essential to contact our customer service. Most situations are resolved quickly through direct communication.

What happens if a PayPal investigation is opened without prior contact?

Opening a PayPal investigation without prior contact with customer service results in a significant delay in processing times. PayPal then applies its standard, longer procedure, even when the situation is simple to resolve.

Are chargebacks accepted without justification?

Any chargeback or PayPal dispute deemed abusive or unjustified will result in a complaint filing. Each shipped order is documented with proof of processing and shipping kept by our system (IP, timestamp, photos, etc.).

Does PayPal automatically protect the buyer?

PayPal offers a protection framework, but it does not replace communication with the merchant. A compliant, shipped, and proven order remains valid, even in case of an open dispute.

Can I cancel a PayPal payment after confirmation?

Once the payment is confirmed, cancellation is not automatic. Any cancellation request depends on the order status and must be sent to customer service as soon as possible.

Why might PayPal refuse a payment?

A refusal can come from several PayPal-specific factors: internal account limits, risk analysis, temporary service unavailability, or conditions specific to your PayPal profile. The store does not have access to this information.