What is Klarna's interest-free payment in 3 installments?
The interest-free payment in 3 installments is a credit option offered by Klarna that allows you to split the amount of your purchase into three equal payments, with no fees or interest. The first payment is made when the order is confirmed, and the next two are automatically deducted every 30 days.
How can I use the interest-free payment in 3 installments?
To do this, on the payment page, choose the option "Klarna - Pay now or later". Confirm your payment method and you will be redirected to Klarna’s secure form to complete with the requested information (identity, phone number, credit card number).
The first installment will be charged immediately, and the next two will be automatically debited at 30-day intervals.
You will receive a payment schedule from Klarna and an order confirmation from Aeternum. Your order will then be processed and shipped within 24 to 48 hours.
Is there a minimum or maximum amount to use this option?
Yes, the interest-free payment in 3 installments is available for purchases with a minimum amount of €35. The maximum amount may vary depending on your credit limit granted by Klarna.
What are the eligibility criteria for the interest-free payment in 3 installments?
To be eligible, you must:
- Be at least 18 years old.
- Reside in France.
- Have a valid credit card.
Are there any fees or interest associated with this option?
No, the interest-free payment in 3 installments is free of fees and interest, provided payments are made according to the scheduled plan.
Why was my installment payment declined?
Klarna uses a specific algorithm to decide whether to approve an installment payment. Although approval is granted in the vast majority of cases, it may sometimes refuse a request. For more information, you can contact the Klarna customer service directly.
Please note that Aeternum has no authority; only Klarna makes the decision.
What happens if I miss a payment?
If a payment fails, Klarna will automatically try again two days later. If it fails again, Klarna will send you a statement of the total remaining amount, payable within 15 days. Late fees may apply if payment is not made on time.
Can I repay the full amount earlier than planned?
Yes, you can pay the full balance at any time via the Klarna app or through the payment schedule received by email when you placed your order.
How can I track my payments and remaining balance?
You can manage and track your payments by logging into your Klarna account on their website or via the Klarna mobile app.
What should I do if I have a problem with my payment or additional questions?
For any questions or issues regarding your payment, you can contact Klarna customer service.
